HELP

If you have a question that we haven't answered here, please feel free to get in touch via our CONTACT page. 

PAYMENT

  • Pay with Visa, MasterCard, American Express credit and debit cards (no PayPal account necessary)
  • Pay with PayPal account
  • All transactions on this website are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment
  • All orders are processed in United States Dollars (USD). While the content of your cart may be displayed in the currency of your choice, you will checkout using USD at the most current exchange rate.

    SHIPPING

    CLICK HERE TO TRACK YOUR ORDER

    Local

    • FREE DELIVERY IN SINGAPORE ALWAYS
    • Orders above 100 USD will be sent via courier service in 1-3 business days
    • Orders below 100 USD might be sent by registered Singapore Post with tracking in 2-14 business days

    International

    • FREE INTERNATIONAL SHIPPING FOR ORDERS 250 USD AND ABOVE in 1-5 business days via DHL Express
    • 8 USD flat rate shipping to most of Austral-Asia for orders below 250 USD in 1-5 business days via DHL Express
    • 15 USD flat rate shipping to most of the world for orders below 250 USD in 1-5 business days via DHL Express
    • 25 USD flat rate shipping to the Middle East for orders below 250 USD in 1-5 business days via DHL Express
    • We ship DDU (Delivery Duty Unpaid) meaning customers are responsible for all import duties, customs and taxes levied by the country shipped to
    • We're working on conquering the world but if your country is not yet in the list below, please get it touch via our CONTACT page and we'll do what we can to get you what you want 

      EXCHANGES & RETURNS

      • We accept exchanges and returns within 7 calendar days of delivery
      • Notify us of your intent via our CONTACT page with your order number and product details
      • Kindly refer to our Terms & Conditions on what you may exchange or return
      • On approval, send the item(s) back within 7 days (local) or 15 days (international) to:
              AT CAVA PTE. LTD. 
              18 Kaki Bukit Road 3 #03-17
              Entrepreneur Business Centre
              Singapore 415978
      • Items are to be returned new, unused, unaltered, unwashed with all original tags and packaging intact
      • Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer